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Navigating Lumpy Cashflow in your Creative Agency

For creative agencies, cash flow is often unpredictable. One month, you’re swimming in cash; the next, you’re scrambling to pay your team. This “lumpy” cash flow is caused by the project-based nature of the work and the all-too-common issue of late payments. Here’s how you can smooth out the bumps and get better control over […]

How can I manage Scope Creep in my Agency?

Scope creep is a common challenge in creative agencies, often resulting in unplanned work without additional payment. For a digital agency owner managing tight deadlines, pricing concerns, and cash flow—this can be especially frustrating. Here are the types of scope creep we typically encounter and how we can set clearer boundaries to prevent it. Types […]

Three Most Important things to measure in your business

I’m often asked what KPI’s you should be measuring in your business. There are two types of KPI’s and a good measurement system will use both types Lagging KPI’s These measure things that have happened already.  Things like, Number of new customers signed up Average Project value Gross profit Margin Wage costs to Revenue Not […]