At Accountancy Extra we operate a modern working policy, known as a Results Only Work Environment or ROWE. This means that our team members can work wherever they like, whenever they like as long as the work gets done and our customers are well looked after
We believe that working like this is the best way to ensure the optimal mental and physical wellbeing for our people
We operate using five core values. These aren’t some vague comments that we stick on a wall and forget. They are rules that we live by, each and every day….and yes, our team are measured on our values in their annual reviews!
Whether it’s supporting another team member or a customer through a tough time, our team are taught to demonstrate empathy and understanding and to offer support in any way we possibly can
We don’t believe in “it’s someone else’s job”. At Accountancy Extra, each team member takes responsibility for everything they do. This ensures our customers get the highest levels of service
The team is constantly looking for ways to improve. Whether that’s to improve their skills and knowledge or whether it’s to improve the way a service is delivered to our customers, we never stop learning & developing
A core value, right from day one of the business, has been to make it easy for those who work with us. That involves developing processes and systems and making sure every interaction, every piece of work and every communication is made as easy to use as possible
Accountants often talk about being proactive, but few genuinely are
Because we work with a smaller number of customers and have deeper relationships with those customers, we have the ability to be proactive
